Menu
Back to Journals » Psychology Research and Behavior Management » Volume 16
Original Research
Frustration and Anger Mitigation After Service Failure: The Effect of Other Consumer’s Explanation and Employee’s Explanation on Frustration and Anger After the Service Failure
| Total article views | HTML views | PDF downloads | Totals | ||
|---|---|---|---|---|---|
| 3,095 | Dovepress* | 2,727+ | 67 | 2,794 | |
| PubMed Central* | 368 | 43 | 411 | ||
| Totals | 3,095 | 110 | 3,205 | ||
| *Since 10 May 2023 | |||||
| Total mentioned | Delicious | Others | |||
|---|---|---|---|---|---|
| 2 | 0 | 0 | 0 | 1 | 1 |
View citations on PubMed Central and Google Scholar